Sofema Online (SOL) www.sofemaonline.com considers the importance of agreeing on checkpoints and benchmarks in support of an Operational or Maintenance Related Contract.

Introduction

Service Level Agreements (SLAs) and other contractual measures play a critical role in the aviation industry, particularly in maintenance and operational contracts.

Within our aviation community, where safety and reliability are paramount, SLAs and other contractual measures are essential tools for managing the complex interplay between Operator and or Maintenance / CAMO Organisation and service providers.

• Such agreements ensure that the operational integrity of the aircraft and or process is maintained and that there is a mutual understanding of expectations between contracting parties.

Course Introduction

Welcome to "Health and Safety Essentials for DSE Users in the EU," a comprehensive training course designed to equip you with the knowledge and skills necessary to navigate the complexities of Display Screen Equipment (DSE) use in the workplace. This course is tailored for employers, HR professionals, health and safety officers, and anyone who regularly uses DSE as part of their daily work within the European Union context.

Through this program, you will explore the EU's regulatory framework, understand the health risks associated with prolonged DSE use, and learn how to implement effective risk management strategies to create a safer, more ergonomic workspace. From conducting risk assessments in compliance with Directive 90/270/EEC to adopting best practices for workstation setup and eye care, we will guide you every step of the way.

Sofema Online (SOL) www.sofemaonline.com considers detailed exterior cleaning procedures for aircraft 

Introduction - The following elements have been identified as essential in achieving the best outcome related to exterior cleaning.

Preparation:

>> Safety Checks: Before initiating the cleaning process, conduct a thorough inspection to ensure all panels, covers, and access points are securely fastened.

>> Sealing: Ensure all openings, including vents and seams, are sealed to prevent the ingress of cleaning solutions or water which could damage internal components.

Sofema Online (SOL) www.sofemaonline.com considers the key aspects of the CCA process

Common Cause Analysis

Common Cause Analysis (CCA) describes the method used to identify the potential for common-cause failures (CCFs) within a system, where multiple components fail simultaneously due to a single event or shared cause.

In the context of certification, a comprehensive CCA is crucial. Regulatory bodies require a systematic approach to identifying and mitigating safety risks, including CCFs. Therefore, demonstrating a rigorous CCA is often a requirement for certification of an aviation flight control system

Sofema Online (SOL)  reviews best practices for a routine Aircraft Cabin Cleaning Operation – Consider the Following Example Work Instruction

Introduction & Safety Precautions

• Ensure an organized approach to cleaning. Utilize the right tools, technology, and cleaning solutions for optimal results.
• Always wear appropriate protective equipment, such as gloves and masks.
• Ensure the aircraft is properly ventilated during cleaning.
• Store cleaning chemicals in a safe location, away from children and pets.
• Follow the manufacturer's instructions for all cleaning equipment and solutions.

Sofema Online (SOL) www.sofemaonline.com considers best practices and health and safety requirements to ensure the correct management of potable water for use in aircraft

Introduction to Aircraft Portable Water

Maintaining the quality of potable water on aircraft requires regular testing, vigilant monitoring, and adherence to best practices. Proper treatment and handling procedures, combined with a robust testing regimen, can ensure that passengers and crew have access to safe drinking water during their flights.

Sofema Online (SOL) www.sofemaonline.com considers in detail the instructions and guidance for the connection and onboarding of potable water to an aircraft

Introduction

The objective is to ensure that clean, potable water is safely and efficiently onboarded to an aircraft.

>> Potable water must be carefully loaded onto an aircraft to guarantee that it is safely and efficiently onboarded to an aircraft, ensuring the health and safety of all onboard.

What functions are served by the following groups?

Sofema Online (SOL) www.sofemaonline.com takes a detailed look at the role & purpose of the Safety Groups within an EASA Compliant Part 145 Organisation.

» Safety Review Board (SRB)
» Safety Action Group (SAG)
» Safety Expert Group (SEG)

Sofema Online (SOL) www.sofemaonline.com reviews SMS objectives to comply with EASA Part 145 requirements.

Introduction

Point 145.A.200 introduces the following as key safety management processes; these are further specified in the related AMC and GM:

» Hazard identification

» Safety risk management

Review by Sofema Online (SOL) www.sofemaonline.com

Introduction – What do we mean by ALARP?

We typically accept within aviation that it is not possible for all risks to be eliminated which is why we use the term ALARP (As low as reasonably practicable).

The principle of the ALARP approach which includes a Cost-Benefit Analysis (CBA):

»  Essentially all efforts should be made to reduce safety risks to the lowest level possible.

Sofema Online (SOL) www.sofemaonline.com takes a deep dive into how the two business areas of Quality & Safety relate to each other.

Introduction

There are many misconceptions and misunderstandings regarding aviation Safety Management Systems (SMS) and Quality Management Systems (QMS) (Also Known as Compliance Management – CM)

The following is intended hopefully to clear up this misunderstanding regarding QMS and SMS – together they offer many common methods and techniques, but provide different outcomes and objectives:

An aeroplane shall not be dispatched after a de-icing/anti-icing operation until the aeroplane has received the following visual check by a trained and qualified person.

      »  This check shall cover wings, horizontal stabilizer, vertical stabilizer, and fuselage.
       »  This check shall also include any other parts of the aeroplane on which a de-icing/anti-icing treatment was performed according to the requirements identified during the contamination check.
       »  The check shall be performed from points offering sufficient visibility of all prescribed surfaces (e.g. from the de-icer itself or other equipment suitable for gaining access).

Dangerous Goods Awareness Training is essential for all persons who are connected with the aviation process involving passengers, baggage & cargo.

» Awareness of what exactly constitutes Dangerous Goods is essentially to ensure the safe handling and shipping of these goods.
» Knowledge regarding responsibility & liability should be understood by every person who is involved with passengers, cargo, baggage & security of the process.
» All DG materials and products must be packed, handled, and transported in such a way as to prevent accidents.

Why Choose Sofema Online for your Dangerous Goods Awareness Training?

» Sofema Online has been providing online fully compliant Dangerous Goods Awareness Training for over 5 years
» All online material is updated annually and remains current.
»Sofema Online Dangerous Goods Awareness Training is supported by European Cargo and Aviation Services Ltd.

Dangerous Goods Awareness Training is essential for all persons who are connected with the aviation process involving passengers, baggage & cargo.

» Awareness of what exactly constitutes Dangerous Goods is essentially to ensure the safe handling and shipping of these goods.
» Knowledge regarding responsibility & liability should be understood by every person who is involved with passengers, cargo, baggage & security of the process.
» All DG materials and products must be packed, handled, and transported in such a way as to prevent accidents.

Why Choose Sofema Online for your Dangerous Goods Awareness Training?

» Sofema Online has been providing online fully compliant Dangerous Goods Awareness Training for over 5 years
» All online material is updated annually and remains current.
»Sofema Online Dangerous Goods Awareness Training is supported by European Cargo and Aviation Services Ltd.

Dangerous Goods Awareness Training is essential for all persons who are connected with the aviation process involving passengers, baggage & cargo.

» Awareness of what exactly constitutes Dangerous Goods is essentially to ensure the safe handling and shipping of these goods.
» Knowledge regarding responsibility & liability should be understood by every person who is involved with passengers, cargo, baggage & security of the process.
» All DG materials and products must be packed, handled, and transported in such a way as to prevent accidents.

Why Choose Sofema Online for your Dangerous Goods Awareness Training?

» Sofema Online has been providing online fully compliant Dangerous Goods Awareness Training for over 5 years
» All online material is updated annually and remains current.
»Sofema Online Dangerous Goods Awareness Training is supported by European Cargo and Aviation Services Ltd.

SofemaOnline (SOL) considers the process whereby “Hazards” can be identified within the Continuing Airworthiness Management Organisation (Part CAMO).

Introduction

Our goal is to be in a position to capture all hazards in such a way that they can be analyzed and assessed, this is one of if not the most challenging part of the organization process.  

Sofema Online (www.sofemaonline.com) considers HF exposures related to Manpower.

Introduction

Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. Human errors includes errors committed by maintenance personnel and others who have a direct impact on flight safety.

It is important that Organisations ensure that manpower availability is closely aligned to the specific needs. Managers and Supervisors should also be attuned to how the work environment is affecting employees to ensure harmony and balance (lack of balance can lead to fatigue & stress).

SofemaOnline takes a deep dive into Root Cause Analysis (RCA)

Introduction - What Do We Mean when we talk about "Root Cause"?

This is the first challenge and typically causes must confusion across the business with some people believing there is always a “single” root cause to a particular issue or problem.

In fact, as we will quickly see there can indeed be multiple root causes associated with a single problem.

The purpose of the Root Cause Analysis is to understand the causal factors that contribute to a particular event.

As part of the proposals to be found in forthcoming regulation NPA 2019-05 (C) SMS will be introduced into the EASA 145 Environment

Presented by SofemaOnline - a service provided by Sofema Aviation Services, offering a range of EASA, FAA and other leading regulatory compliant and vocational online courses, many with voice over.

Introduction - Safety Management Systems (SMS) - Nothing New?

SMS became an ICAO requirement as of Jan 2009 and EASA is late to embed SMS within the “145” environment. However, there is a very important aspect of SMS to consider and it is this. 

The fact that everyone is “familiar” with SMS is a source of potential challenge and even “danger”. Why? - Familiarity Breeds Contempt (Hear that one before?)

Ask your colleague to explain to you the difference between Hazard & Risk or The Difference between Compliance Auditing (Quality Assurance) and Safety Auditing, and you will see the point!

Introduction

Steve Bentley CEO of Sofema Aviation Services www.sassofia.com & Sofema Online www.sofemaonline.com takes a look at what the forthcoming EASA changes to Part 145 will look like and what they could mean for Quality, Safety & Management Personnel. 

Name Change QM/QAM to CM 

In keeping with “Management System” understanding from Regulation 965/2012, the previous role title of Quality Manager or Quality Assurance Manager is essentially dropped with the focus again on Compliance Management. So again we will see either Compliance Manager or Quality Manager responsible for Compliance.