This course focuses on the needs of the EASA Part 145 & CAMO Quality & Safety Roles and builds competence related to investigating - analysing - understanding and developing mitigations for the exposures and incidents as well as safety occurrences which are faced on a regular basis within our organisation. Such incidents do not necessarily lead directly to significant negative outcomes however may in fact become a precursor or latent element of a future event. 

The training aims to equip the delegate with the ability to perform all steps necessary to conduct appropriate investigations and analysis and will be equipped to apply those skills in a practical way and propose mitigation within their organisation. Moreover, to re-enforce a comprehensive understanding of the requirements obtaining the required information necessary to effectively analyse the elements of the exposure and more. 

After completion of this course, Delegates should be able to perform all steps necessary to perform appropriate investigations and analysis.

 Q WHO IS THE COURSE FOR?

Determination of causal factors relating to an actual or potential event is a task addressed to Safety Investigation Nominated Staff, Functional Area Managers, Nominated persons, and Senior management. Quality assurance staff may also support the process of determination related to the various elements of the investigation. The course is also beneficial for persons involved with interaction with organization SMS.

 Q WHAT IS THE BENEFIT OF THIS TRAINING - WHAT WILL I LEARN?

a) To be able to explain the key elements required to ensure the organisation is able to effectively analyse events to determine the most appropriate and effective outcome
b) To be able to explain the requirements of an effective investigation process and to manage information in a confidential and effective way
c) To consider in-depth SMS & CM processes and to be able to interpret the information which is available to support the interpretation of the various factors
d) Ability to focus on effective identification of root cause analysis and promotion of positive action
e) To be able to place a clear priority on best practice management within a strong Safety System
f) Understand techniques to focus on the organisational issues and to develop the audit including the relationship within the workplace and responsibility to address issues
h) Able to identifies the root cause of the faults and failures
i) Able to apply the corrective actions for preventing the recurrence of the causes leading to failures

 Q CONTENTS

Developing an Acceptable level of Safety Performance - Defining Minimum Safety Objectives
Investigation and Analysis Considering Risk and Exposure - When to Perform Investigations?
How to Implement, Develop and Optimise our Internal Reporting Mechanisms?
How to Maximise the Effect of Confidential Reporting - How Beneficial is Confidential Reporting?
Considering Investigator Competence
What level of Investigation is Appropriate. Measuring Exposure and Return on Investment
Considering the Information Available to the SMS
Discussion Regarding The Aims and Benefits of Information Collection
How to Effectively Manage Information - How to Filter & Process?
Validity of Information - How long is Information Effective?
Preparation Before the Interview
Interview Techniques for Best Results
Knowledge Test - Qualifying the Witness
Considering the Information Available to the SMS
Discussion Regarding The Aims and Benefits of Information Collection
How to Effectively Manage Information - How to Filter & Process?
Validity of Information - How long is Information Effective?
Preparation Before the Interview
Interview Techniques for Best Results
Knowledge Test - Qualifying the Witness
Delivering Safety Improvements through Cultural Change
Developing Mitigations and Safety Improvements
The Responsibility of the Business Area Owner to Consider Mitigation Proposals and to take the Appropriate Actions

 Q LEARNING OBJECTIVES

- After completion of this course, Delegates should be able to perform all steps necessary to perform appropriate investigations and analysis and will be equipped to apply those skills in a practical way and propose mitigation within their organisation.
- To re-enforce a comprehensive understanding of the requirements obtaining the required information necessary to effectively analyse the elements of the exposure
- To understand the methodology to determine root cause and develop appropriate responses.
- How to identify areas that need special attention and how to focus our efforts on making sure we have a comprehensive understanding of multiple root causes.
- An essential element then of benefiting from this training is to focus on the issues, how they relate in our workplace, and what we need to do to address them.

 Q ABOUT THIS COURSE

Course type: Presentation without voice over
Duration equivalent to two-day classroom training
Category: Part M
Price: 135 EUR

 Q MULTIPLE COURSES/USERS DISCOUNTS

3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]