It is an EASA approved organizational obligation that we remain fully compliant with all regulatory and associated organizational requirements.

As Business Area Managers, we are responsible for the Quality Control and will also be in receipt of numerous audits, both internal from the quality Assurance department and external from the Regulatory Authority and Customers. This training is intended to focus on the needs of the business area owner to respond in an effective way to audit findings and to familiarize with effective audit reporting structures and processes.

The ability to communicate effectively and to analyze root causes are without doubt essential skills for business area managers is an essential element. Building on this the training is designed to help you to consider methodologies to connects root cause to the associated organization element and to consider best practice processes for the management and development of procedures.

To re-enforce a comprehensive understanding of the requirements for both the QA & SMS systems including an understanding of the different types of audit applicable for each area and how to identify discrepancies.
To understand methodology to determine root cause and develop appropriate responses. How to identify areas which need special attention and how to focus our efforts on making sure we have a comprehensive understanding of multiple root causes. An essential element then of benefiting from this training is to focus on the issues, how they relate in our work place, and what we need to do to address them.

- General Introduction
- Abbreviations and Terms
- Root Cause - Understanding the Different Role Between Quality & Safety
- The Difference between Quality & Safety Auditing what it means to the Business Area
- Nominated Person Responsibilities and Relationships
- Audit Considerations – What happens when you are audited?
- What Takes Place during a Quality Review?
- Practical understanding of the role of Root Cause
- Identification of Root Cause
- Managing Root Cause Processes including Analysis
- Additional Practical Techniques for Determining Root Cause
- Developing Preventative Strategies and the role of Performance Auditing
- Performing and Managing Investigations
- Developing & Authoring Aviation Maintenance Technical Procedures
- Using Flowcharts to Support Aviation Maintenance Procedures

- To focus on the needs of the business area owner to respond in an effective way to audit findings.
- To familiarize with effective audit reporting structures and processes.
- To provide for Practical activities to explore the various techniques used in root cause analysis.
- To consider methodologies to connects root cause to the associated organization element.
- To consider best practice processes for the management and development of procedures

Managers, Nominated Persons, Business owners, Key Stakeholders, Quality Staff.

A background in an aviation environment is required.

Course type: Presentation without voice over
Duration equivalent to 1-day classroom training
Category: Quality, Safety & Security
Price: 89.00 EUR

This course is part of the following programs:
Quality & Safety Competence in an EASA - CAMO & AMO Environment Learning Path Diploma
Quality & Safety for EASA Compliant Operations Staff Learning Path Diploma

3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]