Unruly and disruptive passengers pose significant challenges to aviation security, impacting the safety and efficiency of operations.

The Aviation Security (AVSEC) Training for Unruly and Disruptive Passengers course equips aviation professionals with the knowledge and skills to effectively identify, manage, and mitigate such incidents.

Participants will explore the definitions and classifications of offenses, levels of severity, and legal aspects, including jurisdictional challenges and penalties.

Through comprehensive training on mitigation strategies, international practices, and best recommendations, this course aims to enhance safety protocols, ensuring compliance with global standards while fostering a secure travel environment.

1. Introduction
2. Definition
3. List of the Offences
4. Levels of Severity of Unruly and Disruptive Behavior
5. Statistic
6. Legal Aspect and Jurisdiction
7. Management and Mitigation Strategy
8. Training
9. Mitigation Measures
10. Penalties and Sanctions
11. International Practice
12. Conclusion and Recommendations

Unruly and Disruptive Passengers course shall result in the following competencies:

- Ability to recognise the levels of the unruly and disruptive passenger behavior in the civil aviation

- Awareness of the legal aspect in terms of unruly passengers

- Knowledge of the mitigation measures, penalties and sanctions imposed for unruly behavior

- Ability to respond appropriately

Airport's/Airline’s ground staff and flight crews that have to deal with disruptive passenger behavior.

Course type: Presentation without voice over
Duration equivalent to 1/2-day classroom training
Category: Safety Management System (SMS) & Security
Price: 69.00 EUR

3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]