This Course Integrates both Human Factor and Safety Management System Elements fully compliant with UK CAA GM1 145.A.30 (e) HF & SMS Training Requirements. People are at the core of our aviation system and the need to be willing to engage with the organisation‘s safety management system as well as to remain aware of the potential for human error-driven exposure at all times. We must strive to ensure we are able to deliver a strong human performance to protect both the person and the system.

Today 80% of Aircraft Accidents and incidents are caused by Human Factor errors.

Human error - whether by pilots, engineers, or air traffic controllers - remains the most persistent threat to aviation safety. What matters is not just understanding it after an incident, but anticipating and managing it before it happens. This course places strong emphasis on Human Factors and their integration within an effective Safety Management System (SMS).

It explores the real-world risks and exposures faced by aviation organisations and how these can be mitigated through proactive human performance management. Highly practical and engaging, the training delivers essential insights into safety behaviour, risk awareness, and the human contribution to safety - making it a vital step in strengthening your organisation’s SMS and overall safety culture.

For anyone who wishes to engage with the aviation maintenance system or who has an organisational obligation to ensure completion of Initial SMS & Human Factors Training. A background in an aviation maintenance environment is required.

By the end of this course, delegates will be able to explore the implications of error, the understanding of the subject, and to find workable methods to improve standards and compliance, organisation’s safety culture, its procedures, and safety policy and methods of communication.

Module 1 Abbreviations & Definitions
Module 2 1.1. The Need to Address Safety Management and Human Factors
Module 3 1.2. Statistics
Module 4 1.3. Incidents
Module 5 1a. Safety Risk Management
Module 6 1a.1. Hazard Identification
1a.2. Safety Risk Assessment
Module 7 1a.3. Risk Mitigation and Management
Module 8 1a.4. Effectiveness of Safety Risk Management

Module 9 2. Safety Culture/Organisational Factors
2.1 Justness/Trust
2.2 Commitment to Safety
2.3 Adaptability
2.4 Awareness
2.5 Behaviour
2.6 Information

Module 10 3. Human Error
Module 11 3.1. Error Models and Theories
Module 12 3.2. Types of Errors in Maintenance Tasks
Module 13 3.3. Violations
Module 14 3.4. Implications of Errors
Module 15 3.5. Avoiding and Managing Errors
Module 16 3.6. Human Reliability
4. Human Performance & Limitations
Module 17 4.1. Vision
Module 18 4.2. Hearing
Module 19 4.3. Information-Processing
Module 20 4.4. Attention and Perception
Module 21 4.5. Situational Awareness
Module 22 4.6. Memory
Module 23 4.7. Claustrophobia and Physical Access
Module 24 4.8. Motivation
Module 25 4.9. Fitness/Health
Module 26 4.10. Stress
Module 27 4.11. Workload Management
Module 28 4.12. Fatigue (Sleep & Shiftwork)
Module 29 4.13. Alcohol, Medication, Drugs
Module 30 4.14. Physical Work
Module 31 4.15. Repetitive Tasks

5. Environment
Module 32 5.1. Peer pressure
Module 33 5.2. Stressors
Module 34 5.3. Time Pressure and Deadlines

5.4. Workload
Module 35 5.5. Shift Work
Module 36 5.6. Noise and Fumes
Module 37 5.7. Illumination
Module 38 5.8. Climate and Temperature
Module 39 5.9. Motion and Vibration
Module 40 5.10. Complex Systems
Module 41 5.11. Other hazards in the workplace
Module 42 5.12. Lack of manpower
Module 43 5.13. Distractions and interruptions

6. Procedures, information, tools and practices
Module 44 6.1. Visual Inspection
Module 45 6.2. Work logging and recording
Module 46 6.3. Procedure - Practice/Mismatch/Norms
Module 47 6.4. Technical Documentation - Access and Quality
Module 48 6.5. Critical Maintenance Tasks and Error - Capturing Methods (Independent Inspection, Reinspection, etc.)

7. Communication
Module 49 7.1. Shift/Task Handover
Module 50 7.2. Dissemination of Information
Module 51 7.3. Cultural Differences

8. Teamwork
Module 52 8.1. Responsibility
Module 53 8.2. Management, Supervision and Leadership
Module 54 8.3. Decision-Making
9. Professionalism and integrity
Module 55 9.1. Keeping up to date; currency
Module 56 9.2. Avoiding Error-provoking behaviour
Module 57 9.3. Assertiveness

10. Organisation’s HF safety program
Module 58 10.1. Safety policy and objectives, just culture principles
Module 59 10.2.1. Reporting errors and hazards, internal safety reporting scheme
Module 60 10.2. Disciplinary policy
Module 61 10.3. Error investigation process
Module 62 10.4. Action to address problems
Module 63 10.5. Feedback and safety promotion

• Be able to demonstrate compliance with UK CAA GM1 145.A.30 (e) HF & SMS Requirements
• Achieve an in-depth understanding regarding basic Aviation Safety Concepts
• Be able to consider Human Factors knowledge and integrate it into key areas of aviation Safety Maintenance
• Familiarise with key human performance issues relevant to Maintenance Operations
• Achieve a strong Understanding of Safety & Human Factor Principles
• Be able to consider human performance limitations as well as the potential impact on the daily routine
• Be able to apply operational Human Factors knowledge to maintenance error investigations

Course type: Presentation without voice over
Duration equivalent to 2.5-day classroom training
Category: UK CAA and UK Third Country
Price: 155.00 EUR

This course is part of the following programs:

UK CAA Part 145 Initial package - HF, FTS, EWIS 1&2

•      For Individuals: SOL Plus
This program is designed for individual clients aiming to save significantly while accessing free courses throughout their online training journey.

•       For Corporate Clients: Privileged Training Program (PTP)
Empower your team with consistent training discounts and special features like Enrol Now - Pay Later and Prepay Bonus Plan.

For multiple courses/users discount please contact us at team@sassofia.com