Practical Investigation Skills For Safety & Quality Practitioners (Initial)


Practical Investigation Skills For Safety Quality Practitioners Initial

 

 


This course focuses on the needs of the EASA Part 145 & CAMO Quality & Safety Roles (I.A.W. AMC1 145.A.202(5) and AMC1 CAMO.A.202(5)) and builds competence related to investigating - analysing - understanding and developing mitigations for the exposures and incidents as well as safety occurrences which are faced on a regular basis within our organisation,
Such incidents do not necessarily lead directly to significant negative outcomes however may in fact become a precursor or latent element of a future event.
The training aims to equip the delegate with the ability to perform all steps necessary to conduct appropriate investigations and analysis and will be equipped to apply those skills in a practical way and propose mitigation within their organisation. Moreover, to re-enforce a comprehensive understanding of the requirements obtaining the required information necessary to effectively analyse the elements of the exposure and more.

After completion of this course, Delegates should be able to perform all steps necessary to perform appropriate investigations and analysis.

WHO IS THE COURSE FOR?


Determination of causal factors relating to an actual or potential event is a task addressed to Safety Investigation Nominated Staff, Functional Area Managers, Nominated persons, and Senior management. Quality assurance staff may also support the process of determination related to the various elements of the investigation. The course is also beneficial for persons involved with interaction with organisation SMS.

WHAT IS THE BENEFIT OF THIS TRAINING - WHAT WILL I LEARN?


- To be able to explain the key elements required to ensure the organisation is able to effectively analyse events to determine the most appropriate and effective outcome
- To be able to explain the requirements of an effective investigation process and to manage information in a confidential and effective way
- To consider in-depth SMS & CM processes and to be able to interpret the information which is available to support the interpretation of the various factors
Ability to focus on effective identification of root cause analysis and promotion of positive action
- To be able to place a clear priority on best practice management within a strong Safety System
- Understand techniques to focus on the organisational issues and to develop the audit including the relationship within the workplace and responsibility to address issues
- Able to identifies the root cause of the faults and failures
- Able to apply the corrective actions for preventing the recurrence of the causes leading to failures

CONTENTS


1. Developing an Acceptable level of Safety Performance - Defining Minimum Safety Objectives
2. Investigation and Analysis Considering Risk and Exposure - When to Perform Investigations?
3. How to Implement, Develop and Optimise our Internal Reporting Mechanisms?
4. How to Maximise the Effect of Confidential Reporting - How Beneficial is Confidential Reporting?
5. Considering Investigator Competence
6. What level of Investigation is Appropriate? Measuring Exposure and Return on Investment
7. Considering the Information Available to the SMS
8. Discussion Regarding The Aims and Benefits of Information Collection
9. How to Effectively Manage Information - How to Filter & Process?
10. Validity of Information - How long is Information Effective?
11. Preparation Before the Interview
12. Interview Techniques for Best Results
13. Knowledge Test - Qualifying the Witness
14. Considering the Information Available to the SMS
15. Discussion Regarding The Aims and Benefits of Information Collection
16. How to Effectively Manage Information - How to Filter & Process?
17. Validity of Information - How long is Information Effective?
18. Preparation Before the Interview
19. Interview Techniques for Best Results
20. Knowledge Test - Qualifying the Witness
21. Delivering Safety Improvements through Cultural Change
22. Developing Mitigations and Safety Improvements
23. The Responsibility of the Business Area Owner to Consider Mitigation Proposals and to take the Appropriate Actions

LEARNING OBJECTIVES


By attending this course, delegates will:

- Learn how to assess risk exposure, determine when to conduct investigations, and apply structured analysis techniques to improve safety outcomes
- Understand how to implement, develop, and optimize internal reporting mechanisms, including confidential reporting, to maximize safety insights
- Gain practical knowledge on interview preparation, questioning strategies, and assessing the validity of witness information to ensure reliable investigation findings
- Explore how to develop effective mitigations, measure return on investment, and support business area owners in implementing meaningful safety enhancements

ABOUT THIS COURSE


Course type: Presentation without voice over
Duration equivalent to two-day classroom training
Category: Part M
Price: 135.00 EUR

DISCOUNTS AVAILABLE


•      For Individuals: SOL Plus
This program is designed for individual clients aiming to save significantly while accessing free courses throughout their online training journey.

•       For Corporate Clients: Privileged Training Program (PTP)
Empower your team with consistent training discounts and special features like Enrol Now - Pay Later and Prepay Bonus Plan.

For multiple courses/users discount please contact us at team@sassofia.com